BUILD NOTE · Refund/guarantee now aligned with your boundaries doc (refund before work starts; non-refundable once underway; free re-edit on a genuine miss). Full Terms & Privacy drafts added — review with legal before launch.
Boundaries

What's included — and what's not

So you know exactly what you're getting before you pay.

City Story Club is a small studio, not an agency — and an edit you follow yourself, not a concierge on call. Keeping the scope clear is what lets the work stay good and the price stay fair. Here's the honest line around every order.

Every day includes

  • An edited day built around your child's age, energy, your hotel, the weather and your budget
  • A self-guided route with realistic timing and walk-vs-taxi calls
  • The food plan — lunch on the route, a snack/goûter, and a backup spot that serves all afternoon
  • A rainy-day swap and a low-energy rescue route
  • Grounding moments for when it tips
  • "What we skipped, and why"
  • A private map and your day in a simple mobile app
  • One round of refinements after you see the draft

Not included

  • Live guiding or being with you on the day
  • All-day texting / real-time concierge
  • Restaurant reservations or ticket booking
  • Full dinner planning (available as a Dinner Edit add-on)
  • Flights, transfers or transport booking
  • Unlimited revisions
  • Hotel or trip booking of any kind
The food rule

Firm on when, light on where

A fed child is the whole afternoon. So we lock the timing of meals into the day and keep the exact place flexible, with backups pinned. Dinner stays open unless you add a Dinner Edit. And we never invent a place to fill a gap — every spot is one we've actually checked.

The fine print, in plain words

How it works

Refinements

One round, after you see the draft. Tell us what's off and we'll re-edit. Beyond that, extra rounds are a small add-on.

Turnaround

Your edited day arrives within 72 business hours of your completed intake form (excluding holidays). Travelling sooner? A Rush Fee moves you to the front of the line.

Delivery

Your day arrives in a simple app you open on the day — plus a private map. No printing, no login headaches.

Add-ons, if you want more

Dinner EditRainy-Day BackupExtra Day Museum Mini-EditToddler AdjustmentRush Fee
A few honest edges

The rest, in plain words

Tickets & reservations

We flag what to book ahead — you buy the museum tickets and timed entries yourselves, on the official sites. We don't purchase or reserve for you.

Paris is alive

Hours change, strikes happen, weather turns. Your edit uses the best current info and always has backups — but confirm final hours before you head out. A guide, not a guarantee.

Allergies & dietary needs

We'll plan with your preferences in mind, but we can't guarantee allergen safety anywhere. Always confirm ingredients directly with the café or restaurant.

Strollers & access

Tell us and we'll plan stroller- and mobility-aware. Paris access shifts by venue and station, so confirm current accessibility before you go.

Talking to us

Planning questions by email before your trip. There's no live support on the day — the edit is built to follow on your own.

Yours to keep, not to sell

Your edit is for your family's personal use. Please don't resell, copy, or republish it as a guide.

Our process

Digital tools help organise the planning, but every edit is shaped and reviewed by Sonia before it reaches you.

Founding families

A reduced rate in exchange for honest feedback and permission to use an anonymized excerpt as a sample. Never your child's name, photos, or private details.

The full detail lives in our Terms and Privacy pages; the common questions are in the FAQ.

Our promise

If the day doesn't hold, we make it right

Because each edit is made for one family and one trip, you can get a full refund any time before we start production. Once your edit is underway it's non-refundable — but if the finished day genuinely misses what you asked for, we'll re-edit it once, free. (Final refund terms under legal review — see Terms.)

Try it before you trust it

The Sailboat & Left Bank Day is a complete edited day, free.

Walk the free day